🛡️ Responsible Gaming

Let's Play For Fun — Not Out of Pressure

At 123k, we believe that when entertainment becomes a burden, it stops being entertainment. That's why we give you the tools to stay in control of your play.

⏱️
Cooling-Off
24 Hours – 6 Months
💰
Deposit Limit
Set It Yourself
🚫
Self-Exclusion
Instantly Active
👨‍👩‍👧
Family Protection
Account Lock Feature
18+ Only
Help is available when you need it
Set Your Own Limits
Entertainment First, Not Income

What Responsible Gaming Really Means

Betting and online gaming aren't problems in themselves — they become one when they spiral out of control. Responsible gaming means you're playing consciously, within a set budget, and by your own choice — not driven by emotion or pressure.

At 123k, responsible gaming is not just a rule — it is the foundation of everything we do. We want every member to enjoy themselves in a healthy, sustainable way over the long term. A mindful, well-informed player is what we value most.

Online betting is growing fast in Bangladesh, and so is the need for responsible play. Many people start out just having fun, only to realize later that they've lost control. 123k wants to make sure that never happens to you.

Remember — betting is entertainment, not an investment. Winning is never guaranteed, and chasing losses by betting more is the most dangerous decision you can make. 123k's responsible gaming tools are here to support you in those critical moments.

Core Principle: Play for fun. The moment it stops feeling enjoyable or starts feeling stressful — pause, take a break, and reach out for help if you need it.

A Simple Healthy Betting Checklist

  • Set a clear budget before you play and stick to it.
  • Don't increase your bets trying to recover lost money.
  • Never use money set aside for daily essentials on betting.
  • Never bet with borrowed money or loans.
  • Don't make betting decisions when you're drinking or under stress.
  • Time with family and friends matters more than betting.
  • Don't play for more than a set amount of time each day.
  • If thoughts about a win or a loss are with you all day long, that's a warning sign.

123k's Responsible Gaming Tools

Six powerful tools to keep your gaming experience safe and enjoyable

Set Deposit Limit

Set your own maximum deposit amount on a daily, weekly, or monthly basis. Decreasing your limit takes effect immediately; increasing it requires a 24-hour waiting period.

Bet Limit Setting

Set a cap on the total amount you can wager within a given period. You simply will not be able to go over budget.

Cooling-Off Period

Take a temporary break ranging from 24 hours up to 6 months. You won't be able to bet during this time, but your account stays active and your balance remains safe.

Self-Exclusion

Activate self-exclusion to take an extended break. Once enabled, your account will be fully deactivated and cannot be reopened before the period ends.

Session Time Reminder

Set a time limit to track how long you have been playing. Once your session time is up, you will receive an automatic notification.

Spending Report

Review your weekly and monthly activity — how much you deposited, how much you bet, and what the outcomes were. It makes informed decision-making a lot easier.

How to set a deposit limit

Keep your budget in check with three simple steps

1
Log In to Your Account

Log in to the 123k app or website and tap your profile icon in the top right corner of the screen.

2
Go to "Responsible Gaming" Settings

From the menu, select "Settings" → "Responsible Gaming" to find all tools in one place.

3
Set Amount & Duration

Choose your preferred period — daily, weekly, or monthly — and enter your maximum amount. Hit "Save" and it takes effect immediately.

Lowering your limit takes effect immediately. Increasing it requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions.

How to Activate Self-Exclusion

Steps to take for a longer break

Contact Support

Contact us via Live Chat or email support@123k.online and let us know you'd like to self-exclude.

Set Duration

6 months, 1 year, or permanent — let us know your preferred duration. Our specialists will guide you through the process.

Identity Verification

Your identity will be verified for security purposes. This ensures no one else can close your account.

Active Within One Hour

Once self-exclusion is active, you will not be able to access your account. Your balance will remain safe.

Conscious Review When the Period Ends

Your account is not reopened automatically once the break period ends — you will need to submit a new request.

Check Yourself — A Quick Self-Assessment

Answer the following questions honestly. This is just for you.

Q1Did you bet beyond your budget last month?
No, Never Once or Twice Several Times
Q2Have you bet more to chase losses after a losing streak?
No Sometimes Often
Q3Has betting ever caused issues with family or friends?
No Something Minor Yes, Significantly

Limit Statistics

123k Default & Maximum Limits

💰 Deposit Limit
Daily Maximum৳ 50,000
Weekly Maximum৳ 2,00,000
Monthly Maximum৳ 5,00,000
You Can Decrease It YourselfAny Amount
⏱️ Break Time Limit
Cooling-Off (Minimum)24 Hours
Cooling-Off (Maximum)6 Months
Self-Exclusion6 Months – Permanent
Session ReminderFrom 30 Minutes

Recognise the Warning Signs

If you notice these signs, it's time to take a break

😰
Restlessness & Anxiety

Feeling restless or irritable when you are unable to place a bet.

🤥
Privacy

Hiding your betting activity from family or lying about it.

💸
Financial Pressure

Spending money set aside for food or rent on betting.

🔄
Chasing Losses

Chasing losses with bigger bets to try to win back what you've lost.

😴
Playing Through the Night

Continuing to bet at the expense of sleep or other responsibilities.

📉
Impact on Work

Losing focus at work or school, and increasing absenteeism.

These signs are not a sign of weakness — they're signals that you need support. Asking for help takes courage.

🆘
Feel like you need help? We're here.

If you want to talk to someone about a betting problem, 123k's dedicated support team is available around the clock. Speak in Bangla, no shame — all conversations are completely confidential.

📧 support@123k.online
💬 Live Chat 24/7

Frequently Asked Questions

Common questions about responsible gaming tools and account policies

Yes, limits can be increased — but a deliberate waiting period is built in. Decreasing a limit takes effect immediately, as it is a protective measure. To increase a limit, you will need to wait 24 hours after submitting your request. This delay is intentional, so you do not make impulsive decisions in the heat of the moment. For self-exclusion, there is no option to cancel before the period expires. To make any limit changes, go to Account Settings → Responsible Gaming. Our support team can also assist you.

Each person is allowed to register only one account in their own name. However, different people at the same address or on the same internet connection may each open their own account, provided they have separate identities (separate NID, phone number, and email). Running two accounts as the same person is strictly prohibited — if detected, both accounts will be suspended and any funds on balance may be frozen. For full details on our policy, Terms & Conditions Read.
🎯 Enjoy Responsibly

Play Safe, Play Happy — with 123k

With world-class safety tools, round-the-clock support in Bangla, and transparent policies, 123k is always in your corner.

Set Your Own Deposit Limit
Take a break anytime
24/7 Support in Bangla
Monthly Spending Breakdown
বাংলা