🔒 Privacy Policy

Your 123k Your Data Is Completely Secure — Our Commitment

Here you'll find clear answers to where your personal data goes and how it's protected. At 123k, we believe transparency is the best form of security.

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Last Updated: January 1, 2026 Version 2.4 In Compliance with GDPR & International Standards

How 123k Protects Your Privacy

Six core principles that form the foundation of 123k's privacy framework

Industry-Standard Encryption

All your data is secured with 256-bit SSL encryption — the same security standard used by banks and financial institutions.

Your Data Is Never Sold

123k never sells your personal data to third parties. No information is shared with advertisers or data brokers.

Minimal Data Collection

We only collect the information strictly necessary to provide our services. Requesting or storing unnecessary data goes against 123k's policy.

Independent Security Audits

Every month, independent cybersecurity experts audit 123k's systems. Any vulnerabilities found are resolved within 48 hours.

You're in Control

You can view, correct, or request deletion of your data at any time. Data portability is also available.

Full Transparency in Bengali

Our Privacy Policy is always written in plain, straightforward English. No legal jargon — you'll clearly understand what happens to your data.

1

Introduction & Our Commitment

This privacy policy explains how the 123k platform ("123k", "we") collects, uses, stores, and protects your personal data. By using 123k, you agree to this policy.

We believe privacy is a fundamental right. That's why 123k has followed a "Privacy by Design" approach from the very beginning — meaning every feature is built with protection in mind from the start, not added as an afterthought.

Summary: 123k does not sell your data, does not collect unnecessary information, and does not use your data without your consent.

This policy is built in compliance with the General Data Protection Regulation (GDPR) and applicable international data protection laws. We have a designated Data Protection Officer (DPO) who oversees the implementation of this policy at all times.


2

What Data We Collect

123k only collects data that is necessary to provide its services. The table below outlines the types of data collected and the purpose behind each.

Data Type Example Purpose of Collection
Identity information Name, date of birth, NID number Account creation and KYC verification
Contact Information Phone number, email address Login, notifications, support
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Device information IP address, device model, OS Security & Fraud Prevention
Usage data Bet history, favorite games, login times Service Improvement & Personalization
Location data Country and city (approximate) Ensuring Service Availability

123k never stores your full bank account number, card number, or PIN/OTP.


3

How Your Data Is Used

Collected data is used solely for the purposes listed below. For any other use, your consent will be obtained in advance.

  • Service Delivery: Managing your account, processing bets and payments.
  • Ensuring Security: Fraud detection, account protection, and prevention of unauthorized access.
  • Service improvement: Improving platform performance and the overall user experience.
  • Contact: Important updates, transaction confirmations, and support.
  • Legal Compliance: Meeting regulatory requirements and preventing money laundering.
  • Personalization: Show relevant offers and content based on your preferences (with consent only).

Marketing communications: Your explicit consent will be obtained before any promotional messages are sent. You can unsubscribe at any time.


4

Who Your Data Is Shared With

123k never sells your data. However, limited information is shared with trusted partners as necessary to operate our services. This is always done under strict confidentiality agreements.

  • Payment Processor: Mobile Pay, Nagad, Rocket — only the information required to complete transactions.
  • Game providers: Evolution Gaming, Pragmatic Play — for game fairness and licensing compliance.
  • Regulatory Authority: As required by licensing authorities.
  • Law Enforcement: Only when required by court order or legal obligation.

What We Never Do: Sharing your data with ad networks, data brokers, social media platforms, or marketing agencies is strictly against 123k's policy.


5

Cookies & Tracking Technologies

Cookies and similar technologies are used on the 123k website and app to improve your browsing experience and keep the platform functioning properly.

  • Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your language preference and game settings.
  • Analytics Cookies: To understand which features are used most — anonymous data only.
  • Marketing Cookies: To show relevant offers only after obtaining your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the platform.


6

Security Measures

123k uses multiple layers of security to protect your data — all regularly updated to meet the highest industry standards.

256-bit SSL/TLS Encryption — All data between your browser and our servers is encrypted.
Two-Factor Authentication (2FA) — An extra layer of security for logins and critical actions.
AI-Powered Fraud Detection — Unusual transaction patterns are identified in real time.
Encrypted Database — Stored data is also protected with encryption.
Restricted Access — Only authorized personnel can access specific data.
Monthly External Audits — Regular assessments conducted by independent cybersecurity experts.

In the Event of a Data Breach: In the event of a security incident, affected users will be notified within 72 hours.


7

How Long Your Data Is Retained

123k does not retain your data longer than necessary. However, certain information may be kept for a defined period to meet legal obligations.

  • Account Information: For the duration of the active account and 5 years after closure.
  • Financial Transaction Details: Up to 7 years as required by law.
  • Communication Records: Support conversations: 3 years.
  • Marketing data: Deleted immediately upon withdrawal of consent.
  • Log Information: Security logs retained for up to 1 year.

8

Your Data Rights

You have clear rights over your personal data. 123k is committed to upholding each of those rights.

Right to Know

Request access to the information we hold about you.

Right to Rectification

Request a correction for any inaccurate information.

Right to Erasure

Request deletion of your data under specific circumstances.

Portability

Export your data in a machine-readable format.

Object to Processing

Object to certain types of processing.

Right to Restriction

Restrict processing while an investigation is ongoing.

To exercise this right, email us at support@123k.online. You will receive a response within 30 days.


9

Children's Privacy

123k is strictly not intended for anyone under the age of 18. We do not knowingly collect any data from children or minors.

If we discover that a minor's data has been collected inadvertently, the account will be suspended immediately and all associated data will be deleted.


10

Policy Updates & Contact

This Privacy Policy may be updated from time to time due to changes in technology, new regulations, or business needs. Users will be notified before any significant changes take effect.

  • For significant changes, a notice will be sent to your registered phone number or email.
  • Minor updates will be published on this page with a revised date.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

Contact: For any privacy-related queries, contact us at privacy@123k.online or support@123k.online. To learn more, Terms & Conditions Read.

Frequently Asked Questions

Answers to the most common questions about transactions and records

Mobile Pay deposits at 123k are usually credited automatically within 1–5 minutes. However, during periods of high bank network traffic or server load, it can take up to 15 minutes. If your balance hasn't updated after 15 minutes, first check your Mobile Pay app to confirm the transaction was completed — make a note of the transaction ID. Then contact 123k Live Chat and provide the transaction ID and amount. Manual crediting is typically done within 30 minutes. If the deposit fails entirely, a reversal back to your Mobile Pay account may take 3–5 business days.

After logging into the 123k app or website, tap the "My Account" icon. You'll find two separate sections — "Betting History" and "Transaction Details". Betting History shows the date, amount, odds, and outcome for each bet. Transaction Details provides a full record of all deposits and withdrawals. You can filter by date to view records for a specific period, and download them as a PDF. All records from the past 6 months are available directly in the app. For older records, please submit a request to support.
🔒 Safe & Trusted

Enjoy 123k With Your Privacy Protected

World-class security, full service in Bengali — join 123k today and enjoy the best betting experience in Bangladesh.

256-Bit SSL Protection
Your Data Is Never Sold
Monthly Security Audits
Full Transparency in Bengali
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