📋 Terms & Conditions

Using 123k Full Terms — In Plain English

We want every user to be fully aware of their rights and responsibilities. That's why all 123k rules are written in plain, straightforward language — no legal jargon.

This document covers
Account Registration & Eligibility
Betting Rules & Payment Terms
Bonus & Promotions Guide
Account Closure & Dispute Resolution
Responsible Gaming Policy
Last Updated: 1 January 2026 Version 3.2 Bengali version active

Key Highlights of the Rules

Six key aspects of 123k's terms and conditions that every user should know

Eligibility & Age Requirements

123k is strictly for individuals aged 18 and above. Only one account per identity is permitted. Providing false information will result in account termination.

Payments & Withdrawals

Deposit and withdrawal limits apply. You must use a payment method registered in your own name. Third-party transactions are not permitted.

Bonus Terms

Each bonus has a specific wagering requirement. The required bet amount must be completed before a withdrawal can be made. Participating in the same promotion from multiple accounts is not allowed.

Betting Rules

All bets are final once confirmed and cannot be changed. 123k reserves the right to void bets placed at incorrect odds due to a technical error.

Account Security

You are responsible for keeping your account password confidential. Sharing your account with others is strictly prohibited. Report any suspicious activity immediately.

Impartial dispute resolution

For any complaints, contact the support team first. If unresolved, third-party mediation is available. All processes are transparent and fully documented.

1

General Terms & Introduction

These Terms and Conditions form a legally binding agreement between the 123k platform ("123k", "we", "us") and its users ("you", "member"). By registering on 123k or using the platform, you are deemed to have fully accepted these Terms and Conditions.

Important: It is your responsibility to read and understand this document. If you need help, contact the 123k Bengali support team.

123k operates under a licence from an international gaming authority. These terms may be updated at any time. Members will be notified of any changes via their registered email or phone number. Continued use of the platform after an update constitutes acceptance of the revised terms.

Section 1.1

123k provides entertainment-only betting and gaming services. It is not a financial investment platform.

Clause 1.2

These Terms and Conditions, published in Bengali, are equivalent to the English version and carry equal legal force.


2

Account Registration & Eligibility

The following conditions must be met to create an account on 123k. 123k reserves the right to verify these conditions at all times.

  • You must be at least 18 years old at the time of registration.
  • Each person may register only one account. Creating a second account using the same phone number, email, device, or IP address is strictly prohibited.
  • All information provided must be truthful, accurate, and up to date.
  • The account may only be used by the registered account holder.

Warning: Registering with false information or holding multiple accounts will result in all accounts being cancelled and any deposited funds may be forfeited.

Clause 2.1

Email or phone verification must be completed after registration. Withdrawals will not be available until verification is done.

Clause 2.2

Personal betting accounts may not be opened in the name of a corporate entity or business.


3

Identity Verification (KYC)

The Know Your Customer (KYC) process is an integral part of 123k's security and legal compliance. Completing KYC is mandatory before requesting a withdrawal or making transactions above a certain amount.

  • Government-issued ID: National ID (NID), passport, or birth registration certificate.
  • Proof of Address: Utility bill or bank statement (issued within the last three months).
  • Payment Method Verification: Your mobile banking account details registered in your name.

KYC verification is completed within 48–72 hours of document submission. Incomplete or suspicious documents may result in a request for additional information.

Your information is secure: All personal information submitted for KYC is stored with SSL encryption and is never shared with third parties. To learn more, Privacy Policy View.


4

Financial Transactions — Deposits & Withdrawals

Specific rules govern all financial transactions on 123k. These rules are strictly enforced to ensure transparent and secure payments.

  • Minimum deposit: ৳200. Maximum daily deposit limits vary by account tier.
  • Minimum withdrawal: ৳500. KYC verification must be completed before your first withdrawal.
  • Only payment methods registered in your own name are accepted.
  • A same-method deposit and withdrawal policy is in place.
  • 123k reserves the right to investigate suspicious transactions in order to prevent money laundering.
Section 4.1

Withdrawals via Mobile Pay and Nagad are typically completed within 8–15 minutes. Bank transfers may take 1–3 business days.

Section 4.2

If your withdrawal is delayed for any reason, please notify the support team. It will be resolved within a maximum of 7 business days.

Section 4.3

If fraudulent or unusual transaction patterns are detected, the account may be temporarily suspended and additional verification will be required.


5

Betting Rules

All betting activity on 123k is governed by specific rules that apply equally to every member.

  • Once a bet is confirmed, it cannot be cancelled or changed.
  • The cash-out feature is available on selected bets and markets.
  • 123k reserves the right to void bets placed at incorrect odds due to a technical error.
  • If an event is cancelled, all bets are voided and stakes are refunded.
  • Placing bets on the same outcome in the same event from multiple accounts will be treated as fraud.

If your internet connection drops during live betting, any bet that has already been confirmed will remain valid.


6

Bonus & Promotions Policy

123k offers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly stated on the promotions page.

  • Welcome Bonus: For new members only. Can be claimed once.
  • Wagering Requirement: Bonus funds may be withdrawn after wagering a specified multiplier (typically 10–30x).
  • Validity: Each bonus has a specific expiry date. Any unused bonus will be forfeited once it expires.
  • Participating in the same promotion more than once from the same household or device is not permitted.
  • If bonus abuse is suspected, the bonus and any associated winnings may be forfeited.

Tips: Before claiming any bonus, read the specific terms of that promotion carefully. Contact the support team for any questions about bonuses.


7

Prohibited Activities

The following activities are strictly prohibited on 123k and will result in permanent account closure.

  • Creating or operating an account using another person's identity.
  • Attempting to artificially influence betting outcomes.
  • Using software, bots, or automated tools to gain an unfair betting advantage.
  • Using the platform for money laundering or any other illegal financial activity.
  • Attempting to breach or hack the platform's security systems.
  • Harassing other members or spreading false information.

If prohibited activity is confirmed, all balances in the associated account will be forfeited and legal action may be taken if necessary.


8

Account Closure & Suspension

You may voluntarily close your account at any time. 123k also reserves the right to suspend or close accounts in certain circumstances.

  • Voluntary Closure: Notify the support team in writing. If you have a remaining balance, withdraw it first.
  • Temporary Suspension: During a security investigation or when additional verification is required.
  • Permanent Closure: Where evidence of a serious breach of terms is found.
Clause 8.1

As part of responsible gaming, you can activate Self-Exclusion for a set period at any time. Learn more Responsible Gaming page.


9

Responsible Gaming

123k prioritizes responsible gaming. We want every member to enjoy entertainment in a healthy and controlled way.

  • You can set daily, weekly, or monthly deposit limits on your own account.
  • A cooling-off period can be set for anywhere between 24 hours and 6 months.
  • If you notice signs of problem gambling, our support team is ready to help.

For more details, visit our Responsible Gaming Visit the page.


10

Dispute Resolution & Contact

If you have a complaint or dispute, contact 123k's support team first. Most cases are resolved within 24–48 hours.

  • If a complaint is not resolved within 30 days of submission, it will be referred to third-party mediation.
  • In all disputes, 123k's system logs will be treated as conclusive evidence.
  • The laws of the platform's licensing jurisdiction apply to any legal matter arising from these Terms and Conditions.

Contact: For any queries, email support@123k.online or use live chat. Support is available in Bengali around the clock.

Frequently Asked Questions

Answers to the most frequently asked questions about transactions and accounts

Withdrawing at 123k is straightforward. First, make sure your KYC verification is complete and that your chosen withdrawal method is registered in your name. Then go to the "Financial Transactions" menu, select the withdrawal option, enter the amount, and choose your method. Funds sent to Mobile Pay or Nagad typically arrive within 8–15 minutes. Rocket or bank transfers may take 1–3 business days. If more than 30 minutes have passed, contact support via live chat. Processing may take a little longer during peak hours, but settlement is guaranteed within 24 hours.

There are a few reasons you might be unable to access your account. Start by checking whether your password is correct — entering the wrong password more than five times will temporarily lock your account, so wait 30 minutes before trying again. If the lock is due to a security review, a notification will be sent to your registered phone number or email. Incomplete KYC may also restrict certain features. Whatever the reason, email support@123k.online or reach out via live chat — once your identity is verified, the issue is usually resolved within an hour.
✅ Now that you know the rules, get started

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